BACKGROUND:

Adore.Life understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, adore.life (“Our  Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with Our  obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested from the time on when you start communicating with us in writing or speaking.

1. Definitions and Interpretation 

In this Policy the following terms shall have the following meanings:  

1. Information About us 

Our  Site is owned and operated by Adore.Life, a limited company registered in England under company number 10214018.

Registered address: 2 Lantree Crescent, Cambridge, CB2 9NJ.

Main trading address: OR Address: 2 Lantree Crescent, Cambridge, CB2 9NJ.

VAT number: Not VAT registered on 02/02/2021.

Data Protection Officer: Hagen Schumacher.

Email address: contact@hagenschumacher.com.

Telephone number: 0203 086 7371.

Postal address: 2 Lantree Crescent, Cambridge, CB2 9NJ.

Representative:      .

Email address: <>.

Telephone number: <>.

Postal address: <>.

We are  regulated by GMC, ICO and CMA.

We are  a member of RCS, BAPRAS, BAAPS, ASPS, EBOPRAS

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1. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our  Site. Our  Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

1. What Is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

1. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which We will always work to uphold:

1. 1. 1. 1. The right to be informed about Our  collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us  to find out more or to ask any questions using the details in Part 15.
         2. The right to access the personal data We hold about you. Part 13 will tell you how to do this.
         3. The right to have your personal data rectified if any of your personal data held by us  is inaccurate or incomplete. Please contact us  using the details in Part 15 to find out more.
         4. The right to be forgotten, i.e. the right to ask us  to delete or otherwise dispose of any of your personal data that We hold. Please contact us  using the details in Part 15 to find out more.
         5. The right to restrict (i.e. prevent) the processing of your personal data.
         6. The right to object to us  using your personal data for a particular purpose or purposes.
         7. The right to withdraw consent. This means that, if we are  relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
         8. The right to data portability. This means that, if you have provided personal data to us  directly, we are  using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us  for a copy of that personal data to re-use with another service or business in many cases.
         9. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about Our  use of your personal data or exercising your rights as outlined above, please contact us  using the details provided in Part 15.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data We hold about you changes, please keep us  informed as long as We have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about Our  use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves OR myself, however, so please contact us  first, using the details in Part 15.

1. What Data Do You Collect and How?

Depending upon your use of Our  Site, We may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. Please also see Part 14 for more information about Our  use of Cookies and similar technologies and Our  Cookie Policy <>. We do not collect any ‘special category’ or ‘sensitive’ personal data AND/OR personal data relating to children AND/OR data relating to criminal convictions and/or offences.

1. How Do You Use My Personal Data?

Under the Data Protection Legislation, We must always have a lawful basis for using personal data. The following table describes how We will OR may use your personal data, and Our  lawful bases for doing so.

With your permission and/or where permitted by law, We may also use your personal data for marketing purposes, which may include contacting you by email AND/OR telephone AND/OR text message AND/OR post with information, news, and offers on Our  products AND/OR services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with Our  obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.

Third Parties (including people or companies involved with your care, including but not limited to hospitals, clinics, anaesthetists, clinic, admin and theatre staff etc.) whose content appears on Our  Site may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that We do not control the activities of such third parties, nor the data that they collect and use themselves, and We advise you to check the privacy policies of any such third parties.

We use the following automated systems for carrying out certain kinds of decision-making AND/OR profiling. If at any point you wish to query any action that We take on the basis of this or wish to request ‘human intervention’ (i.e. have someone review the action themselves, rather than relying only on the automated method), the Data Protection Legislation gives you the right to do so. Please contact us  to find out more using the details in Part 15.

We will only use your personal data for the purpose(s) for which it was originally collected unless We reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If We do use your personal data in this way and you wish us  to explain how the new purpose is compatible with the original, please contact us  using the details in Part 15.

If We need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, We will inform you and explain the legal basis which allows us  to do so.

In some circumstances, where permitted or required by law, We may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

1. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

1. How and Where Do You Store or Transfer My Personal Data?

We may store or transfer some or all of your personal data in countries that are not part of the European Economic Area (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein) OR EEA. These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that We will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:

We share your data within the group of companies of which we are  a part. Where this involves the transfer of personal data outside the EEA, Our  group ensures that personal data is protected by requiring all companies within the group to follow the same rules with respect to personal data usage. These are known as “binding corporate rules”. More information on binding corporate rules is available from the European Commission.

1. Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.

If We sell, transfer, or merge parts of Our  business or assets, your personal data may be transferred to a third party. Any new owner of Our  business may continue to use your personal data in the same way(s) that We have used it, as specified in this Privacy Policy.

In some limited circumstances, We may be legally required to share certain personal data, which might include yours, if we are  involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

OR

We may share your personal data with other companies in Our  group for the purpose of coordinating your medical / cosmetic care. This includes subsidiaries AND/OR Our  holding company and its subsidiaries.

We may sometimes contract with the following third parties to supply certain products AND/OR services.

If any of your personal data is shared with a third party, as described above, We will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, Our  obligations, and the third party’s obligations under the law, as described above in Part 9.

If any personal data is transferred outside of the EEA, We will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 9.

If We sell, transfer, or merge parts of Our  business or assets, your personal data may be transferred to a third party. Any new owner of Our  business may continue to use your personal data in the same way(s) that We have used it, as specified in this Privacy Policy.

In some limited circumstances, We may be legally required to share certain personal data, which might include yours, if we are  involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

1. How Can I Control My Personal Data?
   
   1. 1. In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via Our  Site, you may be given options to restrict Our  use of your personal data. In particular, We aim to give you strong controls on Our  use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us  which you may do by unsubscribing using the links provided in Our  emails and OR , at the point of providing your details and by managing your Account).
      2. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

1. Can I Withhold Information?

You may access certain areas of Our  Site without providing any personal data at all. However, to use all features and functions available on Our  Site you may be required to submit or allow for the collection of certain data.

You may restrict Our  use of Cookies. For more information, see Part 14 and Our  Cookie Policy <>.

1. How Can I Access My Personal Data?

If you want to know what personal data We have about you, you can ask us  for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us  everything We need to know to respond to your request as quickly as possible.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover Our  administrative costs in responding.

We will respond to your subject access request within 28 days and, in any case, not more than one month of receiving it. Normally, We aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date We receive your request. You will be kept fully informed of Our  progress.

1. How Do You Use Cookies?

Our  Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us  and are used only by us . We use Cookies to facilitate and improve your experience of Our  Site and to provide and improve Our  products AND/OR services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using Our  Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us . Third-party Cookies are used on Our  Site for <>. For more details, please refer to the table below. These Cookies are not integral to the functioning of Our  Site and your use and experience of Our  Site will not be impaired by refusing consent to them.

All Cookies used by and on Our  Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a <> requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us  to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our  Site may not function fully or as intended. You will be given the opportunity to allow only first-party Cookies and block third-party Cookies.

Certain features of Our  Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our  Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

The following first-party Cookies may be placed on your computer or device:

 http://www.adore.life/cookie-policy

and the following third-party Cookies may be placed on your computer or device:

http://www.adore.life/cookie-policy

Our  Site uses analytics services provided by <>. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us  to better understand how Our  Site is used. This, in turn, enables us  to improve Our  Site and the products AND/OR services offered through it.

The analytics service(s) used by Our  Site use(s) Cookies to gather the required information. You do not have to allow us  to use these Cookies, however whilst Our  use of them does not pose any risk to your privacy or your safe use of Our  Site, it does enable us  to continually improve Our  Site, making it a better and more useful experience for you.

The analytics service(s) used by Our  Site use(s) the following Cookies:

http://www.adore.life/cookie-policy

In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

1. How Do I Contact You?

To contact us  about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Hagen Schumacher):

Email address: contact@hagenschumacher.com.

Telephone number: 07768946678.

Postal Address: 2 Lantree Crescent, Cambridge, CB2 9NJ.

1. Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if We change Our  business in a way that affects personal data protection.

Any changes will be immediately posted on Our  Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our  Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 02/02/2021.